"Staff on B2 want you to recover. The care is the most important thing"

About: Nottinghamshire Heatlhcare NHS Trust Ward B2 Bassetlaw Hospital

(as the patient),

I have to say I am not that impressed with the food. I think it’s low budget with 4 basic options. I feel we could do with more choice and variety.

Being a wheelchair user on the ward is difficult as there is no accessible shower on B2 and I have to go elsewhere or have a bath which is not easy. I can’t reach the alarm due to being in a wheelchair should I fall out of bed or in the toilet. Windows are difficult to open because of my disability.

However, staff are brilliant. I was worried about coming into the ward, I thought it was not for me but they have been so helpful so I could totally relax in the environment and talk to people again. It changed my whole views and opinions.

They make me believe in myself! They see things I don’t see and that is so helpful. Staff don’t pressure you. They have helped me so much in my recovery. I’ve gained a new perspective on staff and psychiatric services.

Staff on B2 want you to recover. The care is the most important thing

To the people who save lives - I salute you!

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Responses

Response from Simon Barnitt, Nurse Advisor, Nottinghamshire Healthcare NHS Trust

picture of Simon Barnitt

Dear Salute,

Many thanks for the very positive feedback about the caring nature of the team and as a team we agree that the care is the most important thing. Thank you also for your thoughts on the areas that can be improved for wheel chair users, we will take these forward.

Regards Simon

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