"frightening experience"

About: North Manchester General Hospital

What could be improved

communication skills between staff and family members, no cultural awareness, no continuity of care and lack of dignity and privacy. poor interpersonnal skills when dealing with relatives. poor medication administration. poor cleanliness. basically it felt like staff did not care about their job.

Story from NHS Choices

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Responses

Response from North Manchester General Hospital

We are sorry to read your comments about your experiences at North Manchester General Hospital.

We value all feedback from patients and service users. If you would like us to investigate the issues you have raised please contact our PALS service on 0161 627 8678.