"we made a decision together"

About: Northumberland, Tyne and Wear NHS Foundation Trust / Adult mental health

(as the patient),

I want to praise the care given by all medical staff at East CMHT in Newcastle.

Dr Gavin in particular is a fantastic consultant psychiatrist - uniquely so in my experience of many...

I visited last week, feeling more down, anxious and suffering from sleep deprivation than usual. As usual, he discussed the options WITH me and I felt like we made a decision together. He also discussed my concerns about my weight and the balance between benefits and side-effects of my medication. He always recaps details of my case and I know he will keep on top of this aspect too

He's also a lovely friendly man!

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Responses

Response from Northumberland, Tyne and Wear NHS Foundation Trust

Thank you for your positive comments about the medical staff at East CMHT in Newcastle and in particular in relation to Dr Gavin. I will ensure these comments are passed on to all concerned. I am particularly encouraged to hear how you are involved in the decision making process and I am sure this approach will continue to prove to be beneficial in your discussions with staff working in East CMHT.

Once again thank you for taking the time to make these comments. It really does mean a lot to staff to receive this positive feedback

Tony Quinn

Service Manager

Community Services, Planned Care Group