"not to bad but insulted by rules and..."

About: Darlington Memorial Hospital

What I liked

i liked the staff and the surroundings

What could be improved

the amount of time it took to be treated one person to do

one job another person to do another job and so on

why cant it be one person to do your stats bloods and every thing like that

instead of it taking 2 to 2 1/2 hrs between each procedure like stat to taking

my temperature to taking my bloods

Anything else?

staff have there hands tied by stupid rules like not been able to take

a wheel chair or crutches in an ambulance and having to wait over

30 minutes to wait for an ambulance in that time some one could die

waiting for one .and been able to get in touch with the hospital tried for

over an hour today to get through just kept ringing off on me i give up in the end

Story from NHS Choices

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Responses

Response from Darlington Memorial Hospital

Thank you for providing feedback from your visit to Darlington Memorial Hospital in 2011. Unfortunately, at the time you shared your feedback, we were unable to respond. If you would like to discuss your previous comments please contact us. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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