"Very good and the staff were excellent"

About: University Hospital Of North Durham

What I liked

I visited here for day surgery last week and was very impressed. All the staff were lovely, even though the nurses were clearly extremely busy. I was kept waiting the shortest amount of time possible (which was also the case for appointments beforehand), everyone was friendly and reassuring, and generally made it as good an experience as it could have been.

What could be improved

Not much!

Story from NHS Choices

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Response from University Hospital Of North Durham

Thank you for providing feedback from your visit to University Hospital of North Durham in 2011. Unfortunately, at the time you shared your feedback, we were unable to respond. If you would like to discuss your previous comments please contact us. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774