"Money could have been wasted due to ambulances not being cancelled"
Posted by devoted232 (as ),
I had an appointment in April. I tried to cancel it and it was re-arranged for a couple of days before as I went into hospital and cancelled it myself.
There was a message on my machine when I got home from Great Western Ambulance Service confirming my appointment on the first date. I tried to call them back but it was the wrong number.
GWAS called me on the day they were originally due to come out to let me know they were setting off. I reckon about £500 would have been wasted if they had come out but I told them it had been cancelled.
Who is responsible for updating them on change of appointment and why wasn’t this done? At a time of cut backs it's so important not to waste money.