"Further disappointment with Wigan and Leigh Crisis Team"

About: Leigh Infirmary Mh Oupatients Clinic / Assertive Outreach Team

(as the patient),

Further to my previous post:-

I since rung the Crisis Team number specified on my Care Plan in order to speak to someone. I had been self-injuring and had become more frightened.

I was greeted with an answerphone message with another number to call. I called this Warrington number and spoke to a receptionist who I found very cold and unfriendly who tried to contact the Crisis Team on my behalf. The receptionist advised the practioner's mobile phone was switched off and they had left a message for the practioner to contact me.

I feel like this is a Double Whammy - thanks very much Crisis Team.

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Responses

Response from 5 Boroughs Partnership NHS Trust

Dear Cam,

Thank you for your posting.

I'm really sorry that you felt unhappy about the level of support provided to you by our crisis services. I would be very happy to talk to you about this in person if you could ring me on 01942 264536, between the hours of 9am-5pm on Monday to Friday.

Many thanks,

Shirley Myers

Crisis Team Manager

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