"Not brilliant."

About: Royal Devon & Exeter Hospital (Wonford)

What I liked

The psych team were called out of hours for me, although again it took 4 hours before I could see them. However they were very good. The paramedics were very friendly and came to talk to me after bringing in another patient - and in fact they sorted out extra dressings for my cuts.

What could be improved

I arrived in A&E by ambulance at 00:30am having sustained deep cuts to my arms and legs. I was put into a cubicle with my friend with no privacy whatsoever. The dressings on my arms quickly became blood soaked and I had to ask a member of staff to put another dressing on when I realised the blood was leaking through to my jeans. I waited four hours before being seen, despite A&E not seeming to be too busy. It transpired that I needed stitches and the wound was bleeding constantly for these four hours with little care from the nurses. I was very distressed and upset and felt almost as if I was being put on public show for the rest of the patients in A&E as again, there was no privacy in my 'cubicle'. There was next to no information give the entire time I was there, just a nurse coming along every couple of hours to check my blood pressure.

Story from NHS Choices

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