"Inconsistency of service"
About: City Health Care Partnership CIC / Minor injuries units City Health Care Partnership CIC Minor injuries units Hull
Posted by Angry from Hull (as ),
This morning I received a phone call informing me that my son-in-law had injured his hand. The initial report was that he had received a puncture wound to the side of his hand, the blood had squirted across the room and he was unable to steem the flow.
He was advised to elevate and apply direct pressure, whilst I travelled to him. On arrival his hand was wrapped in a blood stained towel, I decided to take him to the nearest Minor Injury Clinic (less than a mile away) only to find that it was closed. We then had to travel to the other side of the town to our second Minor Injury Clinic - this was, fortunately, open. The service was exemplary, the specialist nurse was superb.
Now my complaint is why was the first, nearest, clinic closed - If this injury had been as serious as I had first thought, we would have wasted precius time. Minor Injury Clinics should offer the same hours of service no matter where they are.