"A credit to the NHS"
About: Orsett Hospital Orsett Hospital Grays RM16 3EU
Posted by Anonymous
What I liked
I visited the Minor Injuries Unit on Good Friday and was seen very quickly. Unfortunately they did not have any X-ray facilities that day, but the nurse said that I should go back on Tuesday if I was still concerned about my injury.
I went back on the Tuesday and again was seen very quickly and I was sent for an X-ray. I only waited a few minutes for that to be done, then back to the Minor Injuries Unit and again seen very promptly. The X-ray was all clear and the nurse gave me some information about how long my injury may take to heal and what self-care I should use in the meantime.
What could be improved
Having X-ray facilities over the Easter weekend
All of the staff I saw were pleasant and helpful. At no point did I wait any more than 10 minutes to be seen. Very impressed. Thank you.