"Very good"

About: Stafford Hospital

What I liked

I had to visit the Breast care Unit in December for a core biopsey and then subsequent visits for diagnosis and treatment involving an operation and a short stay on ward 8. I can honestly say that every dept on every visit was clean and the staff all treated me with dignity and respect. There were three older ladies on ward 8 the same time as myself and the patience and care offered to them was second to none.

What could be improved

In my opinion if your treatment requires you to stay in hospital overnight it would be nicer to be admitted to the ward before you operation, at least that way you know your way around the ward and know how to adjust your bed! The discharge lounge is not a particularly comfortable place to sit in the day after an operation. I would have prefered to stay on the ward until my transport home arrived, although I do understand the necessity to release beds as quickly as possible.

Anything else?

Car parking is inadequate.

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Responses

Response from Charlotte Garrity, Communications Officer, Mid Staffordshire NHS Foundation Trust

We appreciate you taking the time to let us know about your experience and are very pleased to hear that you are happy with the care you received.

We take on board your comments about the procedures for admission and discharge and will feed them back to the Executive Team for consideration.

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Response from Stafford Hospital

We appreciate you taking the time to let us know about your experience and are very pleased to hear that you are happy with the care your recieved.

We take on board your comments about the procedures for admission and discharge and will feed them back to the Executive Team for consideration.

  • {{helpful}} of {{total()}} people think this response is helpful