Well I dislocated my patella and called for the assistance, which in this case was Great Western Ambulance Service (GWAS).
The initial response was good and the call handler dispatched a Rapid Response Vehicle (RRV) which did arrive promptly - the paramedic on the RRV was able to give me pain relief but then obviously he had to call for back up.
But the main problem was because there was a RRV on scene my call got downgraded which then left my call at a Category C. After being in pain for over a hour, the truck finally arrived and carted me off to Gloucester Royal (My local A&E).
Personally this went from quite a good performance from GWAS into one that deteriorated dramatically. As a member of staff at St John Ambulance, who liases with GWAS, this was certainly not the best effort I've seen from GWAS after working with them on some occasions.
"Great Western Ambulance Service response time"
About: Emergency ambulance service (Gloucestershire) Emergency ambulance service (Gloucestershire) Chippenham SN15 1GG Gloucestershire Royal Hospital / Trauma and orthopaedics Gloucestershire Royal Hospital Trauma and orthopaedics GL1 3NN
Posted by St-Johner (as ),
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