"Excellent"

About: Queen Charlotte's Hospital

What I liked

Without exception all the staff from the cleaners to the consultants were efficient, immensly kind and so very respectful. I was completely terrified and thought I would never be nravve enough to have necessary treatment so when I went in as an emergency i was very worried. I needn't have been. The service could not have been better. I have such a lot of respect for the nurses who even after being on shift for 12.5 hours are still courteous and attentive to patients who demand and whine non stop

What could be improved

Access to trolley service selling papers/snacks etc.

Story from NHS Choices

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Responses

Response from Queen Charlotte's Hospital

Thank you for taking the time to post your comments. The Trust is delighted to know that you were pleased with the care you received and we thank you for your kind expression of appreciation for all our staff.

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