"Thoroughly satisfied"

About: Mount Vernon Hospital

What I liked

During the year I have had two total knee replacements at Mount Vernon Hospital.

I just want to say how impressed I have been with not only the consultant who was responsible for both very successful operations but every other member of staff that I came in contact with. They were all very helpful and pleasant to be with.

The cleanliness of Trinity Ward was first class as was the standard of food.

I couldn’t have had a higher standard if I had paid privately,

A big thank you.

Yours Sincerely,

Ruth M McMorrin

Story from NHS Choices

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Responses

Response from Mount Vernon Hospital

- Thank you for your feedback. We are really pleased to hear of your experiences. Our staff are committed to providing a high standard of care to all patients so it is always encouraging to hear such a positive patient story. We will pass your feedback on to the team.

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