"Ward 11 great"
About: The Princess Royal Hospital (Telford) The Princess Royal Hospital (Telford) Telford TF1 6TF
Posted by Mrs Cooper
What I liked
I spent 16 yes 16 hours on a trolley in a corridor after being rushed in by ambulance. I was only moved into a cubicle once i started to sob unconrolably in pain and frustration.
I was put oonto MAU for one night, then onto Apley ward where i fell and couldnt raise the alarm by emergency button as they had not been working and the staff did not know!!!
After screaming for 10 minutes i was found and put back into bed.
The only saving grace was in the 11days i had spent i was moved onto Ward 11 where the nurses were great.
What could be improved
Waiting times in A&E
Staff in A& E were overworked overcrowded and some down right rude.
When a vital facility like buzzers are not working wouldnt it be a good idea to tell staff!!!!