"please take action"

What I liked

nothing

What could be improved

i witnessed a elderly man recieve his dinner and call his call buzzer as he was not able to feed himself, and yet two + hours the staff on heathfield ward 2 still had not found 10 minuites to feed him - disgraceful!

a absolute joke! nursing used to be a caring profession....i seen no evidence of caring in this environment, in fact it seemed the staff didnt care at all what the patients were doing or what they needed. I witnessed antoner elderly gentleman in soiled pj's clearly been like that for a while trying to get to the bathroom. How degrading for these patients, especially during visiting hours

Anything else?

sort it our mayday - your nursing staff on this particular ward are a disgrace to the profession - i just hope the rest of the hospital is not in the situation.

These people are elderly and deserve to be treated with a little care and respect. They, i am sure, have paid their taxes over the years.

Working in medical media myself i was shocked to see the lack of interest in the patients and their needs.

This needs to be looked into