"Very good but could be better."

About: Derriford Hospital

What I liked

Every member of staff on 'Crownhill Ward' from the very top down.

What could be improved

The tv/phone units were disgraceful, on first move to another bed the ear phones had grey hairs sticking to them from a previous patient/s. On second move to cubicle A the unit was broken and again the earphones had one earpiece covered the other bare plastic. During the 2 weeks I was on the ward I never saw anyone clean or service any unit.

Anything else?

For people visiting me from Newquay with fuel, bridge fees and parking costs made any visit very expensive.

Story from NHS Choices

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