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Excellent care

Story from nhs.uk

"Excellent care"

About: Queen Elizabeth Hospital (Birmingham)

What I liked

My mother was referred for a specialist opinion here by her Consultant down South. He was excellent, she was well informed and walked out happier than she'd been in ages. Thank You.

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Responses

Response from Queen Elizabeth Hospital 13 years ago
Queen Elizabeth Hospital

Submitted on 20/04/2011 at 16:52
Published on nhs.uk on 21/04/2011 at 04:01

Thank you for taking the time to provide feedback on your experience at the Queen Elizabeth Hospital.

We welcome all feedback and would like to assure you that all comments are taken seriously and acted upon as part of our ongoing commitment to improving patient experience.

We are very pleased that you have had such a positive experience. It means such a lot to know that the hard work, dedication and commitment of our staff makes a real difference to our patients and that your mother benefitted from her visit.

Thank you again for taking the trouble to post your comments on the NHS Choices website.

If you would like to speak to the Patient Advice and Liaison Service (PALS) to discuss this further, you can contact PALS by phone 0121 371 3280, by email PALS@uhb.nhs.uk , via the hospital website http://www.uhb.nhs.uk/pals-form.htm or in person by dropping in between 10-4pm (Mon-Fri) to the PALS office located to the left of the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.

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