"i was not happy with my experience"

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

What could be improved

Communication between staff and paytien. Member of staff was not in control of the situation , didi noit know hoq to wqork the equipment during my scan and did not explain what was happening , or even say hello or goodbye!

Story from NHS Choices

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Response from Queen Elizabeth I I Hospital

We are sorry that your experience with us was not what you expected. Feedback is very useful to us to help us improve our service. We will pass your feedback to the team involved, and appreciate you getting in touch.

We wish you well for the future.

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