"An experience made tolerable by..."

About: Darlington Memorial Hospital

What I liked

The efficiency of the nursing and medical teams during the admission and diagnostic process.

This was the first time as a hospital in-patient and thus a whole new experience. I was in Wards 33 & 32 and was extremely impressed by the ability and dedication of the nursing staff - making a painful stay a little more bearable.

What could be improved

The Catering Service - menu selections were often not avaiilable.

Story from NHS Choices

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Response from Darlington Memorial Hospital

Thank you for providing feedback from your visit to Darlington Memorial Hospital in 2011. Unfortunately, at the time you shared your feedback, we were unable to respond. If you would like to discuss your previous comments please contact us. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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