"I was very pleased with the way I was..."

About: Queen Victoria Hospital (East Grinstead)

What I liked

Everyone from the lady on the reception desk to the consultant were polite, cheerful and very proficient. The care I received from all staff was excellent and I am glad that I had my operation at your hospital.

What could be improved

Waiting time prior to the actual surgery was very lengthy. I was advised to arrive at 1300 and was not taken through until well after 1500.

Story from NHS Choices

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