"if you need An A+E department go to..."

About: Royal Bolton Hospital

What I liked

the paramedics who brought me to hospital, the paramedics where fantastic 120% proffesional.

its a shame they brought me to this dirty, horible hospital with some of the worst medical staff in the north of england.

What could be improved

i was admitted to hospital by a doctor who unfortunatley went home. it seemed to me that i had had an heart attack, he said it was unlikley but he would have to rule it out and investigate any other causes he ordered a chest x-ray, an injection a Trop-t test to be done 12 hrs after the event. the doctor went home and unfortunatley i was discharged by a rude man who claimed to be a consultant his insulting remarks where

"you have not had an Heart attack there fore im Discharging You"

"the doctor you saw before was only just out of med scool, whereas i have 20 years experience"

"why did you come to the A+E department in the first place"

i found his manner disgusting, rude verry offensife , he was arrogant, and he never even asked me how i was feeling or examined me in any way.

to be spoken to in this way by a doctor is out rageous!

i was brought in by ambulance how dare he ask why i chose to come here i didnt get a choice!

i was refused a second opinion even by a less senior doctor, i was not given any idea what had occured to me at all and they only tested me for a heart atack then got rid of me.

Anything else?

if you need An A+E department go to another hospital! for your own sake!

and im Sorry for Anyone Who Has no other choice than to go to this hospital its disgusting the toilets where not cleaned in over 4 hours. The government need to close this place!

i have been mis diagnosed in this hospital before on one occasion i had to be brought back in an ambulance 3-4 days after a doctor had told me there was nothing wrong with me in minors. to be seen by a doctor who was very thourough and diagnosed me with fecal inpactation. (a condition which could have led to bowel perforation and posibly lead to death by septesemia) it seems that all the staff in this hospital are lazy substandard and you have to be verry lucky to land yourself in the care of a doctor who actualy knows what he is doing.

dont just take my word for it read the other patients coments on this site the evedence is crystal clear.

Story from NHS Choices

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Responses

Response from Royal Bolton Hospital

In general hospitals have a difficult task in coping with people who don’t need to come to A and E while at the same time not deterring those who do.

Unfortunately we can’t comment on your individual experience as we don’t have the detail. If you want to discuss it please contact our Patient Advisory and Liaison Service on 01204 390193.

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