"Great to have a pediatric A&E"

About: Queen Alexandra Hospital

What I liked

Treatment was for my daughter who broke her arm. We were received at the pediatric A&E where we had a comfortable place to wait with toys, far from the evening drunks and adults. We were taken in within 2 hours.

What could be improved

Parking outside which is pay and display (!!), considering it's impossible to know how long you'll have to wait in A&E. No other parking close by.

Even if taken in within 2h, It's still really long for a little 5 yr old in pain. So it would be nice to consider a bit more people there.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Queen Alexandra Hospital

Thank you very much for your positive feedback regarding your visit to the Paediatric Emergency Department, I will pass this feedback on.

In response to your comments about the parking, I will also pass this on to the Car Parking Team.

Thank you for taking the time to comment on our services, the Trust takes all feedback seriously.

  • {{helpful}} of {{total()}} people think this response is helpful