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A painful experience made bareable...

Story from nhs.uk

"A painful experience made bareable..."

About: Basildon University Hospital

What I liked

Went into A&E on the 16th March & ended up spending 8 days on SAUB ward with Gallstones.

The care that the nurses showed was fantastic & they never seemed glum or downbeat. All of these nurese & Dr's made my stay bearable.

The only downer I had was with the food that I thought truly appalling & tasteless.

Big thankyou passed onto the staff of the SAUB ward.....you are all angels.

Many thanks

Gary

What could be improved

Food

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Responses

Response from Basildon University Hospital 8 years ago
Basildon University Hospital

Submitted on 25/02/2016 at 09:36
Published on nhs.uk on 26/02/2016 at 01:31

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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