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It is no wonder TGH is on a Red alert...

Story from nhs.uk

"It is no wonder TGH is on a Red alert..."

About: Tameside General Hospital

What I liked

Not a lot

What could be improved

My wife is currently on the Su having been moved from Ortho. She's suffering from a condition known as Drop Foot and was admitted to TGH on Sat 19/03/2011. She was told she would have a MRI scan and x-ray on the following Monday all was well Blood tests were taken and she did indeed receive an x-ray at 10pm Monday evening but she was told that the MRI scanner was busy and they would scan her on Tuesday.

Tuesday came and went with no scan.

Wednesday came and went with no scan but more blood tests taken.

Thursday at 3pm my wife finally had her MRI scan.

.On Friday the scan results were not available because there was no neurologist to read the scan results. My wife and i spoke to the nurse in charge of her ward and were told there was little or no chance of anything being done as it was weekend and nothing gets done at TGH weekend unless it's an emergency. She also told us my wife may be able to come home Saturday for the day and to speak to the Doctor on his morning rounds.

Saturday came and went with no Doctor to see my wife because she is on the SU and is being treated by the Orthopedic dept they didn't bother coming up to see her although the SU doctors did their rounds.

Today is Sunday my wife has once again not seen a Doctor and those around her being treated by SU Doctors have.

Now Drop foot can be caused by something as simple as a trapped nerve or can be the symptom of far more sinister diseases such as MS or certain other Auto-immune diseases.

There is absolutely no excuse for the time spent waiting for an MRI scan and the total inefficiency of the consultant staff to sort out the scan and reading of the results.

If all turns out well this will just be a very bad experience if it turns out to be serious i'll be looking at legal advice.

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Responses

Response from Tameside General Hospital 13 years ago
Tameside General Hospital

Submitted on 11/04/2011 at 15:59
Published on nhs.uk on 17/04/2011 at 10:52

Thank you for posting these comments. I am sorry that you are unhappy with the treatment your wife has received at the hospital. Although you have included a number of clinical details in your posting, which made it possible for me to identify your wife and investigate her case, I am very aware of the need to maintain patient confidentiality, which I could easily breach by placing a response to this posting in the public domain. I would be happy to respond to all the points you raise, subject to your wife’s written consent, if you or she would care to make contact with me at the hospital.

Many thanks again for posting these comments.

Philip Dylak

Director of Nursing

“Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved?

Please contact Philip Dylak, Director of Nursing at philip.dylak@tgh.nhs.uk

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