"I would never allow any member of my..."

About: Northwick Park Hospital

What I liked

It appeared clean is the only positive thing I can say.

What could be improved

The Junior Doctors I dealt with was absolutely ignorant and would only give me information about my wife's care under great duress and only then in an extremely rude and ignorant way.

Sadly there were a number of nurses who were also very rude and ignorant but it is fair to say not all.

I would never consider sending a member of my family to this Hospital again nor would recommend anyone to allow anyone they care about to be treated here.

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Responses

Response from Northwick Park Hospital

We were sorry to learn that you felt that the nursing staff and medical staff who were caring for your wife were rude. We take such feedback very seriously and if you write to us with details of the incidents that occurred we would be happy to investigate. You can write to Ms Fiona Wise, Chief Executive at Northwick Park Hospital, Watford Road, Harrow, Middlesex, HA1 3UJ, or via email to nwlh-tr.Trust@nhs.net

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