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Care Opinion

I was completely satisfied with my visit...

Story from nhs.uk

"I was completely satisfied with my visit..."

About: Bristol Royal Infirmary

What I liked

The reatment I received in the dermatoloy department yesterday (15th Mrch) was excellent. The staff were cheerful and helpful. The doctor and the nursing assistant made me feel completely at ease. Although a little gloomy, the waiting area was adequate with a supply of drinking water available.

What could be improved

The front entrance to the BRI is very dismal. Hopefully this will improve when the alterations are complete. The journey from the front entrance to the dermatology department is a challenge!

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Responses

Response from Bristol Royal Infirmary 13 years ago
Bristol Royal Infirmary

Submitted on 04/04/2011 at 13:49
Published on nhs.uk on 17/04/2011 at 10:52

Thank you for taking the time to give us your feedback about your experience - we have passed your comments on to the Dermatology department. A refurbishment programme has started and we hope you will start to see improvements soon. Thanks again for your comments.

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