"An experience that restores faith that..."

About: Moseley Hall Hospital

What I liked

My 94 year old mother was transferred from the new Queen Elizabeth Hospital to Ward 5 at Moseley Hall where she spent over six weeks. At all times she was treated with the utmost care, and most importantly, dignity by all of the ward team. She was never made to feel a nuisance and although obviously busy, the staff took the time to talk and listen to her. The family received the same level of consideration and understanding, with time taken to answer any questions or concerns we had and we cannot thank them enough for their professionalism and high standards of care.

A final note of acknowledgement must also be made to the young lady in the small shop who was always so ready with a smile and friendly greeting and who sums up the whole feeling of care we experienced from everyone at this hospital.

Anything else?

This hospital is a shining example that Big is not Beautiful and small is friendly

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Responses

Response from Moseley Hall Hospital

Thank you for your comments which have been forwarded to the staff of Ward 5 and to the staff in the hospital shop.

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