"the staff need to be more focused on..."

About: King's Mill Hospital

What I liked

that i woke up from my operation well. and i was taken out of recovery area almost straight away.

What could be improved

the food!! unfortunatly i still very much dislike the taste of hospital food reminds me of cardboard and and a toilet taste (sorry).

Anything else?

i was very upset that i couldnt have my dad there in the accomidation before i went into theatre. my first operation on my own and all i wanted was my dad at my side. i was disapointed that no one had told him what time i will be awake so he can be by my side. no one had rang him when i woke up to let him know i was ok. i kept asking to be let home after i had something to eat and drink and they said yes we will get your medicine now and then you can go... this was around 1pm and i was still there crying to be let home at 4pm. i am only 18 and very scared of operations from previous ones as a child. i am recovering slowly though.

Story from NHS Choices

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Response from King's Mill Hospital

Thank you for taking the time to comment. Without further details we are not able to establish which ward you were admitted to. We would like to be able to feedback your comments to the ward leader, therefore would you please be kind enough to contact our Patient Advice team on 01623 672222 who can ensure the information is fed back to the correct teams. If you do call please can you advise the team that you are responding to a request via NHS Choices. Thank you.

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