"a wonderful hospital staffed with the..."

About: Cumberland Infirmary

What I liked

admitted through A&E having a heart attack i was treated with dignity, care and thoughtfulness at all times. The medical treatment was provided quickly but I was kept informed at all times and understood what was happening at each stage. The medical registrar had a wonderfully calm bedside manner and appearred to be totally relaxed and in control - a great boost to someone having a heart attack. The coronary care nurses were exceptional - knowledgable, caring, thoughtful and attentive at all times.

What could be improved

Nothing

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Responses

Response from Cumberland Infirmary

Dear Mr Dunning

A recent audit of the Trust responses on this website has identified that we did not respond to your comment in an appropriate timeframe.

Please accept our apologies for this error.

Many thanks for taking the time to post your thoughts and again, apologies that we failed to respond at the time.

Best regards,

Alison

Patient Experience

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