"Disgraceful"

About: Good Hope Hospital

What I liked

Doctor at the treatment centre today spoke to me like my opionion did not count. She showed no respect or empathy. I just hope i do not see her again as i am now on the waiting list for an op. I can only hope i see the consultant and not her at my next visit.

What could be improved

Her manner

Anything else?

Wish i has now chose a different hospital

Story from NHS Choices

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Responses

Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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