"In a very painful situation. It was a..."

About: Southend Hospital

What I liked

The staff teams were very cohesive and so helpful I was completely amazed. One at their very amiable nature and also by the high degree of care offered under such very busy circumstances. Nothing was too much no matter the request, some very personal and some quite trivial the response was always very positive.

I would have no hesitation in recommending the teams on this unit to anyone who needs the care..

What could be improved

More staff to make the ward function even better. They were completely inundated purely by the sheer number of patients , how they coped I find hard to comprehend had I not seen it with my own eyes.

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Responses

Response from Southend Hospital

Thank you for your positive response which has been registered as a positive comment. The remaining comments have been sent to the Trust Patient Public Carer Partnership Group for review.

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