"Left feeling frustrated,humiliated and..."

About: John Radcliffe Hospital

What could be improved

Consultants attitude! I have had appointments with him before, two years ago, and found him exactly the same then.The consultant failed to refer me to a consultant with whom I could discuss my vision problems,but instead chose to refer me to a neuropsyciatrist,inferring that as nothing obvious was wrong, it must all be in my head.

Anything else?

Sadly an MRI scan failed to show 'obvious' signs of why my vision is deteriorating,and I have other neurological symptoms increasing. Consultant was disinterested,abrupt and wholly unsympathetic.I was treated as a nuisance, and felt embarrassed that I had bothered someone about my negligable symptoms.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from John Radcliffe Hospital

We are very sorry that you were so unhappy with your experience at the John Radcliffe Hospital.

If you would like to discuss this issue with us in person, please do contact our Patient Advice and Liaison Service (PALS), Monday to Friday 9.00am - 4.00pm on 01865 221473 / 740868.

  • {{helpful}} of {{total()}} people think this response is helpful