"Thank you PAH for helping us get there..."

About: Princess Alexandra Hospital (Harlow)

What I liked

All the team members - great support & humour between each other:)

The way I felt they were just looking after us - even though the ward was really busy and they were helping many patients.

Even the food on the post natal ward was not bad!

The support offered with breast feeding.

What could be improved

It couldnt:)

Anything else?

The maternity care provided by the team was outstanding. We had a long labour (45 hours after waters broke) and hence we got to meet many members of the midwifery team! Each one was amazing. They did not leave my side and helped me every step of the way - I could not have done it without them. I can see how hard they work and how busy the ward gets - but I really felt like they were only focusing on us! The post natal team were also great and really helped us establish our breast feeding:) Thanks again.

Story from NHS Choices

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Response from Princess Alexandra Hospital

Thank you for your comments on our Maternity services, these will be passed to the Women’s Health Management.

We are pleased that you felt the service met your needs throughout in a pleasant and supportive way.

We note your observations regarding the staff and how they worked together to provide a good experience for the patients, and thank you for taking the time to feedback to us details of your experience.

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