"Greatly disappointing for a hospital of..."

What I liked

The hospital is clean and blood tests are done speedily.

Anything else?

I have had MS for over 10 years and have been an out patient the National Hospital for Neurology and Neurosurgery for the past 6 years. In all those 6 years, I never once actually met my consultant, only his interns. Basically, I never saw the same person twice. In the past 2 years, my symptoms have been getting aggravated and I have been reporting this at every visit, and requesting an MRI to see if my MS is progressing. In every instance, my request was declined. I decided to take matters into my own hands and paid for an MRI privately through my teeth. It was discovered that I actually have Normal Pressure Hydrocephalus -- nothing to do with MS -- which we would have never found out without an MRI.

When you put your life and health into someone's hands, you expect them to take the matter seriously. Sadly this has not been my experience at this hospital.