"choose and book"

About: North Yorkshire and York PCT York Hospital

(as the patient),

The results of my blood tests at the GP surgery flagged up a need to see an endocrinologist. I chose York Hospital. The choose and book service did not let me make an appointment. I eventually was given an appointment after the hospital received a referral letter from my GP. I had more tests and was dismissed from seeing the consultant after two appointments with a watching brief.

6 months later I had more blood tests at the GP surgery which flagged up needing to see an endocrinologist. This time I wanted to go to Hull Hospital for a second opinion. Once again the choose and book service did not throw up an appointment.

To my horror I also find that the test results from the York Hospital are not with my GP. If I had realised this I would have made notes at my consultant appointment.

I find it a very strange system.

I wonder if the choose and book system really ever works for patients?

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