"Infected toe - struggling to get an appointment"

About: Leeds PCT NHS Direct NHS Trust

(as the patient),

I have been trying to see the doctor for a week or so for a morning appointment but when I phone no appointment.

My toe got so bad I had to go see NHS Direct for treatment and they told me to see my doctor. Still cannot get a morning appointment.

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Response from Leeds PCT

Thank you for sharing your story on Patient Opinion. I am sorry to hear that you have been unable to get an appointment with your GP practice.

If you would like us to look into this further for you, please contact NHS Leeds Patient Advice and Liaison Service (PALS) 0800 0525 270 anytime from 8.30 am to 4.30 pm Monday to Friday.

Thank you once again.

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Response from NHS Direct

I'm glad you found NHS Direct helpful but sorry to hear about the difficulty with your local service, which Leeds PCT appear to have responded to already by advising you to contact their PALS line.

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