"smiling helpful staff at st. chads walk in centre"

About: Knowsley NHS Walk-in Centre, Kirkby Liverpool PCT / District nursing

(as the patient),

i first came out of hospital and had district nurses , after the first week i had to get my own appointments . I had a mixed bag where i could only get appointments on a weekend , and not during the week ,so i had to call out district nurses . I then booked appointments via the bookings line , turned up for my first of three and the appointment was not there which made me really mad . I then went and started booking my appointments at st chads walk in centre where all the staff were very helpful . I have been treated exceptionally well at st chads and would like to thank the girls there for being so nice and helpful . This has made the last two months of treatment so much easier because of the smiling helpful staff at st chads . I would also like to say that the nursing staff whom have treated me have been not only helpful but very good at what they do , thank you all .

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Response from Knowsley Integrated Provider Services

Dear Benno,

We are pleased that your treatment after the initial appointments was to your satisfaction.

Thank you very much for your kind comments regarding the service we provide.

All feedback we receive is very much appreciated by the reception staff and nursing staff.

With kind regards

Enid Clarke

Higher Clerical Officer (HCO)

St Chads Clinic/Kirkby Walk In Centre

St Chads Drive

Kirkby L32 8RE

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