"Mt grandmother's treatment in Essex hospitals"

About: Basildon University Hospital

(as a relative),

In 2009 my grandmother was admitted to hospital because of a hip injury. Under NHS care she became increasingly more frail, lost lots of weight and had a stroke. Gradually she could do nothing more herself, and simply slept all day and night. When she went in, although being in discomfort and pain, she was very chatty and lucid and fairly robust. Getting information about her care and the intentions of the doctors was very difficult despite my grandfather and uncle visiting every day. Essentially it seemed rather than actually trying to make her better they were just trying to keep her alive. They kept trying to move her to care homes when she was clearly too ill so she'd be subjected to journeys to a home only to be taken back to hospital within the next day. This happened twice before she was successfully housed in residential care where she died six months later. Whilst in the hospital's care she also had her arm broken by another patient which never properly healed. We felt that information we were given around this incident was unsatisfactorily hazy.

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