"The New Surgical Day Case Unit"

I accepted a last minute cancellation to get my lower and upper right wisdom teeth along with the tooth in front of my lower right taken out. I was offered the cancellation appointment about 10 days to 2 weeks before it was due.

Well I had the operation this morning and I was in and out by 1330hrs, all done, it was surprisingly good. A very pleasant experience, considering my phobia with needles and anything to do with the Dentist (modern torture in my opinion).

All the staff were very friendly from Angus on the front desk to all the nurse's and Dr Railton my consultant for the procedure. The day case unit had only been open about a week and a half, although a little on the small side in terms of layout, I could immiediatly see the benefits in saving the patient having to go into a ward and be moved around the Hospital wasting time / manpower and money in the process. At least here it was all in the same area and under the one roof with the same staff seeing you in and out from start to finish.

I am sure it saves the consultant from trapesing all over the Hospital to check on his Patients afte the operation.

The directions to find the Unit could be better which I am sure will be rectified in time as it is a new facility within the Hospital.

Overall I very pleased with the treatment that I received and I am Impressed that in these financial restrictions and cuts the NHS in Raigmore have managed to identify a potential gain and implemented it to the treatment of Patient's and to themselves (they will save money in the long run).

Thank you :)