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The hospital was pleasant but the food could have been bette...

Posted By Pilot406

"The hospital was pleasant but the food could have been better"

About: Rotherham Hospital / General surgery Rotherham Hospital / Urology Rotherham PCT / District nursing

(as the patient),

I visited the Rotheram district hospital on two occassions and was very happy with the way i was treated. After having a hernia operation, I had difficulties in passing urine so i was taken into urology for prostate. I had a catheter removed and my prostate was widened.

My stay at the hospital was pleasant but the food could have been better. The doctors were very good with my operation and I was able to watch it on tv. My after care was brilliant, the district nurse comes to see me and is always punctual and lovely

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Responses

Response from Grace Oldfield, Patient Involvement Manager, Rotherham NHS Foundation Trust 13 years ago
Grace Oldfield
Patient Involvement Manager,
Rotherham NHS Foundation Trust

As part of my role, I support clinical services who undertake patient and public involvement on behalf of The Rotherham NHS Foundation Trust which helps us to develop or redesign our services with patients in mind, from the valuable feedback we are given.

Submitted on 16/02/2011 at 14:12
Published on Care Opinion on 17/02/2011 at 00:00

Dear Pilot406, thank you for sharing your story on patients opinion. It is good to know that you are happy with the District Nursing service and I will pass on your kind comments to the staff concerned.

Best wishes,

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Response from Rebecca Allinson, Associate Director, Corporate Relations, Rotherham Hospital 13 years ago
Rebecca Allinson
Associate Director, Corporate Relations,
Rotherham Hospital

Submitted on 01/03/2011 at 17:40
Published on Care Opinion on 02/03/2011 at 12:27

Dear Pilot406

Many thanks for your posting and I am pleased to hear that you found the general experience of care at Rotherham Hospital to be a positive one.

I do note your comment about the food and I think everyone appreciates the challenges with providing food in a hospital setting. At the Trust, our food is made on the premises and we do monitor the quality of our food on a regular basis. In fact, we have recently undertaken a ‘food tasting event’ and the early indications of this were positive but that does not mean it will suit everyone's tastes.

We continue to work hard to maintain and improve the quality and variety of the food we serve but feedback like this is always appreciated. We can see we still have some work to do.

With best wishes

Rebecca Allinson

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