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Excellent Service - exactly what I would...

Story from nhs.uk

"Excellent Service - exactly what I would..."

About: Lymington New Forest Hospital

What I liked

I came to the hospital for a blood test on Fri 04/02/2010

Having been before I seem to rememeber that it was a walk in service - however I found that an appointment was necessary.

The receptionist and staff made evey effort to accomodate me and although busy manged to fit me in within 30 mins.

Unfortunately I am a worrier and can come over light headed. The staff made every effort to put me at rest and did such a good job that I should be much more relaxed in future

My wife & I place a high value on customer service and we were not disappointed

I left very impressed

Please pass my gratitude onto all involved.

Wyatt Parsons

What could be improved

NoneAppointmentsCustomer serviceServiceBlood testReception staff

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Responses

Response from Lymington New Forest Hospital 13 years ago
Lymington New Forest Hospital

Submitted on 15/02/2011 at 12:27
Published on nhs.uk on 16/02/2011 at 04:00

Thank you for taking the time to provide us with your positive feedback. I am delighted that you found the staff, service and hospital to be of a high standard and will ensure that your comments get passed on to the relevant staff.

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