"Frustrated trying to get a two week..."
About: Guy's Hospital Guy's Hospital London SE1 9RT
What could be improved
My GP has referred me to this hospital on the 'two week' pathway. Over two weeks on from the referral I have heard nothing from the hospital, the person I need to speak to is never available, my messages are not returned, and my GP is also having no luck finding out what is going on.
This is causing me a great deal of unnecessary anxiety and I am very disappointed with this poor service. I am a lifelong defender of the NHS but for the first time feel totally let down.ReferralsService