"Totally unbelievable indifferent and..."

About: Lymington New Forest Hospital

What I liked

Sorry I cannot think of anything good.

What could be improved

The very unhelpful staff. After waiting an age for an appointment they booked it on a day that I was already seeing a different Consultant. Its the same computer booking system and I had already told them of other appointment dates.

So are all the appointments staff totally stupid or is it they just can't be bothered to check?

Or more likely if I change an appointment date then Lymington are not listed as the cause of the delay!!

Anything else?

Disappointed that I can't think of anything good to say about the staff or the Hospital.AppointmentsComputer systemsConsultants

Story from NHS Choices

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Response from Lymington New Forest Hospital

I am sorry to hear that your experience was not to the standard that we expect at Lymington New Forest Hospital. If you would like to discuss the issues that you have been faced with please do not hesitate to contact me directly.

Ben Prior

Patient Experience Officer


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