"Timely, appropriate, skilled,..."

About: John Radcliffe Hospital

What I liked

I accompanied my 90 year old mother in ambulance to Emergency Department - the ambulance crew - were excellent, skilled, professional, kind and capable.

From the first arrival in ED the care was quick, appropriate, exemplary and the individual nurses and medical staff were helpful and did exactly the right things.

The transfer to the right ward - the Stroke Ward - was swift Overall the care was excellent and I have nothing but praise for the hospital and the staffStrokeEmergencyPatient careAmbulanceStroke servicesNursing staff

Story from NHS Choices

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Response from John Radcliffe Hospital

The Oxford University Hospital NHS Trust is currently reviewing historic comments placed on NHS Choices and we note you made a comment in 2011 which was not responded to. The Trust takes both positive and negative feedback recieved from patients, or their families, seriously and, whenever possible, we use any learning gained to improve the service we provide. Should you wish to contact the Trust regarding this comment or any other service you have received since, please do not hesitate to contact the Patient Advice and Liaison Service on palsjr@ouh.nhs.uk or telephone 01865 221473.

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