"I felt well looked after and cared for..."

About: North Tyneside General Hospital

What I liked

I was a patient on the surgical day unit under the care of a surgeon yesterday. All of the staff were very kind, and reassuring. On booking in the nurse went through what would happen and when and made sure I understood everything. When I went to theatre and said I was a little nervous the anaesthetic staff were very nice to me and talked me through the whole thing.

The ward staff and the surgeon were lovely. The whole team deserve credit - it was made as pleasant as possible for me and I appreciated their assistance very much.

What could be improved

I could not fault the care i have been given,

Anything else?

Please pass on my comment to the surgeon and Day Surgery unit - it is all too easy to knock the NHS but my care was exceptionally good.AppointmentsNervousPatient careReassuringAnaestheticsDay SurgerySurgical unitSurgeons

Story from NHS Choices

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Response from North Tyneside General Hospital

Thank you for your very kind comments posted on the NHCT website regarding the care afforded to you at North Tyneside General Hospital.

Patient feedback is always appreciated, thank you for your comments and for taking the time to write.

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