"Great!"

About: Cossham Hospital

What I liked

I needed an ultrasound for suspected gallstones. The receptionist surprised me by using the barcode on my appointment letter to instantly update her systems (no typing necessary), and I was seen right on time. The sonographer was quick with the examination, and his explanations of what we could see on his screen were fantastic. I was very impressed, and also very happy with the service at Cossham!

What could be improved

Waiting area looks not very comfortable, but this will change in the new building anyway!AppointmentsGallstonesServiceWaiting AreasRadiologyReception staff

Story from NHS Choices

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Responses

Response from Cossham Hospital

Dear Anonymous - thank you for taking the time to record your positive comments about your visit to Cossham Hospital. I am please that you had a good experience and that you were impressed by the care you received.

I will ensure your comments are passed on the hospital and the staff involved.

Kind Regards – Steve Sykes

Advice and Complaints Team Manager

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