"I was dealt with efficiently which..."

What I liked

I arrived at A&E late one evening with damage to my eye.

Despite the lateness. The receptionist was totally approachable, friendly and efficient. I was seen promptly and dealt with by friendly, efficient/knowledgeable and professional staff. I left with confidence and well being. I apologise for the lateness in conveying my appreciation.

Many thanks

Yours sincerely

Michael J. Lockwood

What could be improved

Possibly facilities/environment could be more updated, but assume restricted by lack of funds.ApproachableProfessionalismEnvironmentReception staff