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Care Opinion

Extremely good.

Story from nhs.uk

"Extremely good."

About: Manchester Royal Eye Hospital

What I liked

The entire experience was first class with the exception of the suggested improvement below.

What could be improved

I attended in a carer role with two people both of whom really needed wheelchairs, not least for their own safety in moving around. It was surprising to find that the Eye Hospital appeared to have no wheelchairs. Staff were unaware of the hospital having any. Perhaps this could be reviewed.Wheelchairs

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Responses

Response from Manchester Royal Eye Hospital 13 years ago
Manchester Royal Eye Hospital

Submitted on 03/02/2011 at 08:33
Published on nhs.uk on 04/02/2011 at 04:00

Thank you for your comments posted on the NHS Choices website regarding your care. It was very kind of you to write and compliment the staff. Thank you for your feedback. We are sorry to learn that your experience was not as positive as we would hope. If you would like to discuss this with us, feel free to contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk.

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