"Pleasant experience"

About: Royal Lancaster Infirmary

What I liked

We went in the the children's day care unit with our 11month old daughter for grommets. We were made to feel at ease and the staff were great with my daughter who is a little livewire. I would like to thank all the nursing and theatre staff for their care and attention.

What could be improved

Nothing

Anything else?

Thank you again for the care and making us feel do at ease wuth the situationAttentivePatient careChildrenNursing staff

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Lancaster Infirmary

Thank you for your kind comments regarding the childrens day care unit at the RLI. We will pass your message onto the teams involved.

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually improve the services we offer and the experience our patients have whilst in our hospitals.

If you would like to be kept informed about developments at our hospitals, then please take a moment to sign up as a public member, you can do so via our website: http://www.mbht.nhs.uk/trust/how-to-become-a-member/

  • {{helpful}} of {{total()}} people think this response is helpful